Invest in Our STAFF & Culture

GOALS:

Invest in initiatives that enhance organizational health and culture. v

Circle with number one in center.

Invest in staff learning and development. v

Circle with number two in center.

Prioritize strong and efficient HR practices. v

Circle with number three in center.

Update internal communications approaches. v

Circle with number four in center.

Invest in staff capacity. v

Circle with number five in center.
Two people with their dogs who are in colorful dog costumes during pride week.

Key Actions

  • Develop and implement an internal communications strategy.

  • Invest in a centralized communications portal for all staff (outside of email).

  • Implement service standards for response times.

  • Implement standards on emails, including length, recipients and copy etiquette.

  • Sustain monthly newsletter.

  • Clearly communicate roles of all teams and board members to all staff.

Circle with number one in center.

Invest in initiatives that enhance organizational health & culture.

Circle with number two in center.

Invest in staff learning & development.

Key Actions

  • Invest in cross-training for all staff.

  • Develop and communicate clear training polices and budgets for all staff and departments.

  • Develop standardized schedules and processes for mandatory training such as mental health first aid.

Key Actions

  • Develop, implement and disseminate updated HR manual and robust personnel policies.

  • Update the current onboarding process to ensure key areas are covered (e.g. health benefits, EAP, where to access policies, etc.)

  • Ensure HR policies are accessible to all staff and invest in new HR Information System.

Circle with number three in center.

Prioritize strong and efficient HR practices.

Key Actions

  • Develop and implement a new total compensation and benefits strategy

  • Invest in a strategy & associated training to support facilitated reflection and debriefing after challenging events.

  • Develop a hiring policy for internal, qualified candidates.

  • Develop and implement a staff retention strategy.

  • Implement results of Deloitte leadership review.

  • Explore the implementation of a one-hour optional lunch break.

  • Explore the implementation of a four (4) day work week.

Circle with number four in center.

Update internal communications approaches.

Three people sitting to a picnic table doing arts and crafts.

Key Actions

  • Develop and implement growth management and succession plans in partnership with managers and with support and oversight from HR

  • Review staff team composition and conduct role analysis to ensure teams are adequately staffed.

  • Ensure that new initiatives are appropriately staffed prior to implementation.

Circle with number five in center.

Invest in Staff Capacity.