Invest in Our STAFF & Culture
GOALS:
Invest in initiatives that enhance organizational health and culture. v
Invest in staff learning and development. v
Prioritize strong and efficient HR practices. v
Update internal communications approaches. v
Invest in staff capacity. v
Key Actions
Develop and implement an internal communications strategy.
Invest in a centralized communications portal for all staff (outside of email).
Implement service standards for response times.
Implement standards on emails, including length, recipients and copy etiquette.
Sustain monthly newsletter.
Clearly communicate roles of all teams and board members to all staff.
Invest in initiatives that enhance organizational health & culture.
Invest in staff learning & development.
Key Actions
Invest in cross-training for all staff.
Develop and communicate clear training polices and budgets for all staff and departments.
Develop standardized schedules and processes for mandatory training such as mental health first aid.
Key Actions
Develop, implement and disseminate updated HR manual and robust personnel policies.
Update the current onboarding process to ensure key areas are covered (e.g. health benefits, EAP, where to access policies, etc.)
Ensure HR policies are accessible to all staff and invest in new HR Information System.
Prioritize strong and efficient HR practices.
Key Actions
Develop and implement a new total compensation and benefits strategy
Invest in a strategy & associated training to support facilitated reflection and debriefing after challenging events.
Develop a hiring policy for internal, qualified candidates.
Develop and implement a staff retention strategy.
Implement results of Deloitte leadership review.
Explore the implementation of a one-hour optional lunch break.
Explore the implementation of a four (4) day work week.
Update internal communications approaches.
Key Actions
Develop and implement growth management and succession plans in partnership with managers and with support and oversight from HR
Review staff team composition and conduct role analysis to ensure teams are adequately staffed.
Ensure that new initiatives are appropriately staffed prior to implementation.
Invest in Staff Capacity.